On a new account, all trading features unlock 24 hours after a character on that account reaches level 15. Reaching level 15 starts the wait; it does not immediately remove the restriction.
- NEW ACCOUNTReach level 15
- WAIT24 hours from that moment
- UNLOCKAll trading features
Two conditions, in order
First, a character on the account must reach level 15. Then 24 hours must pass. Nexon states this as a new-account rule covering all trading features.
For example, if the qualifying character reaches level 15 at 18:00 UTC on Monday, the stated 24-hour period ends at 18:00 UTC on Tuesday. This example explains the timing rule; it does not check the status of your account.
Write down the milestone time
Record when the character reached level 15, including the timezone. Compare the same timezone when working out the end of the wait. Account age by itself does not identify when the level requirement was met.
Do not give another player your login information to resolve a trading restriction. A fan site cannot remove an official account restriction.
If trading is still unavailable
Check the qualifying level and whether a full 24 hours has elapsed. If both are satisfied and the issue persists, describe the blocked action and the milestone time to official support.
Keep a useful record of the error message and the action that produced it. This separates the general unlock rule from a problem affecting one feature or account.
Good questions, quick answers.
Why can’t a new account trade?
All trading features become available 24 hours after a character on the account reaches level 15. Reaching level 15 starts that waiting period.
Does the wait start when I create the account?
The launch rule ties the 24-hour wait to a character reaching level 15.
Does reaching level 15 unlock trading immediately?
No. A full 24 hours must pass after that milestone.
Official sources
Facts checked against the sources below on October 22, 2026. Planning advice is written by this independent fan guide.
- Nexon · Grand Launch Release Notes · 2026-10-21